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Privacy Policy: What We Collect and Why

This policy explains what information tax-services.ca (“we”, “us”) handles when you visit, and why. We are an information-only website. We do not offer public accounts, we do not collect email addresses, and we do not sell anything. Last updated: 11 October 2026.

The site is operated by the operator of tax-services.ca. The person responsible for the protection of personal information is the site owner, reachable through our contact page.

Our approach

We aim to follow the fair information principles of Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), including accountability, identifying purposes, consent, limiting collection, safeguards, openness and individual access. We also aim to respect Quebec’s Act respecting the protection of personal information in the private sector, as amended by Law 25. You can read about PIPEDA on the Office of the Privacy Commissioner of Canada website.

What we collect

We do not ask you for your name, email or any account details, and we do not ask you to enter personal tax information on our servers. The information handled when you visit comes from the following sources.

  • Server logs. Our web host and network providers may record technical data such as your IP address, browser type, device type, pages requested and the date and time. We use this to keep the site running, secure it and fix errors.
  • Cookies and similar technologies. See below.
  • Messages you send us. If you contact us through the contact page, we will receive what you choose to send, and we use it only to reply.

Calculators and browser storage

Our calculators save your inputs, saved results and your chosen province in your own browser (localStorage). This stays on your device. It is not sent to our server. You can remove it at any time by clearing your site data in your browser settings. Please avoid entering anything on a shared computer that you would not want others to see.

Cookies and the cookie banner

When you first visit, a cookie banner lets you choose Accept all, Only necessary, or Customize. You can change your choice later using the banner settings.

  • Analytics. Google Analytics (GA4) and Ahrefs analytics load only if you agree in the banner. They help us understand which pages are used so that we can improve them. If you choose Only necessary, they do not load.
  • Advertising. Google AdSense runs on the site and always loads. It does not depend on the cookie banner. See the next section.

Advertising and Google AdSense

We show ads through Google AdSense. Google and its partners may use cookies, device identifiers, your IP address and information about your visit to deliver, measure and personalize ads, and to prevent fraud and abuse. We do not control that processing and we do not receive your personal profile from Google.

To learn how Google uses information from sites that use its services, including how ads are personalized and how to manage your ad settings, see How Google uses information from sites or apps that use our services. You can also block third-party cookies in your browser settings.

No profiling by us

We do not build profiles of individual visitors, we do not make automated decisions about you, and we do not use technology to identify, locate or profile you. Any ad personalization is done by Google under its own policies.

How we use information

We use the limited information described above to operate and secure the site, understand and improve content (only with your analytics consent), show ads that fund the site, and respond to messages. We do not sell personal information.

Sharing and third-party services

We share data only with service providers needed to run the site, such as hosting, network and security providers (including Cloudflare), and with Google and Ahrefs as described above. These providers have their own privacy policies.

Our pages link to government sites and some other websites. They are not covered by this policy, and we are not responsible for their practices.

Transfers outside Canada

Google, Cloudflare and our hosting providers may process data in countries outside Canada, including the United States. Data handled there may be subject to the laws of those countries. We choose providers with care, but we cannot control where they process data.

Retention and safeguards

We keep server logs only as long as needed for security and operation, in line with our providers’ settings. Analytics data is kept according to the settings of the analytics tools. Messages sent to us are kept only as long as needed to respond and for reasonable record-keeping, then deleted. We use reasonable safeguards, but no system on the internet is completely secure.

Children

This site is not directed at children, and we do not knowingly collect personal information from children. If you believe a child has sent us personal information, contact us and we will delete it.

Your rights

You may ask us whether we hold personal information about you, ask to see it, ask us to correct it, and withdraw consent where consent applies. Quebec residents have these rights under Law 25. Because we do not keep accounts or collect identifying details, we may hold little or nothing about you, and we may need some details from you to find it.

To make a request or raise a concern, contact the person in charge of personal information through our contact page. We will respond within the time required by law. If you are not satisfied, you may complain to the Office of the Privacy Commissioner of Canada or, in Quebec, to the Commission d’acces a l’information du Quebec.

Updates to this policy

We may change this policy when our practices or the law change. The date at the top shows the latest version. See also our Disclaimer and terms of use.

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