Updated Checked by the Tax-Services.ca editorial team How we check
If you’re looking for Revenue Canada in Winnipeg, there’s no walk-in counter to go to. The CRA’s own office page says so plainly. Mail goes to a Winnipeg tax centre, and questions go by phone or through your online account.
A quick word on the name. “Revenue Canada” is what plenty of people still say, but the agency you deal with today is the Canada Revenue Agency, so we use CRA below.
Can you walk into Revenue Canada in Winnipeg?
No. The CRA’s office locations page says:
There is no walk-in counter service at these locations.
CRA offices: mailing addresses, canada.ca
Winnipeg is on that list twice, as the Winnipeg Tax Centre and as the Eastern Prairie tax services office. Both are mailing and processing locations, not a front desk. Don’t turn up with a shoebox of slips and expect someone to take them.
Winnipeg also has several Service Canada Centres. Those serve other federal programs, and we couldn’t confirm that any of them answer CRA tax questions, so call ahead before you spend gas money.
Who do you call, and where does the mail go?
For personal tax, the general enquiries line is 1-800-959-8281, and the benefits and credits line is 1-800-387-1193. The CRA’s contact page lists both as open Monday to Friday, 8 am to 8 pm Eastern, which is 7 am to 7 pm in Manitoba. Check that page before you dial, since hours can change. Many jobs can be done through My Account without speaking to anyone, and the CRA runs automated phone lines for return status, refund information and account balances.
Paper mail is a different story. The CRA lists a Winnipeg tax centre for personal income tax (T1) documents and another mailing line for corporation (T2) documents, and the pages we read gave different post office boxes for the same centre. So we won’t quote one. Use the address printed on your form or letter, or copy it from the CRA page, not from a directory or a search result.
What does the provincial tax look like in Manitoba?
These are the 2026 Manitoba rates as listed on the CRA’s tax rates and brackets page. The basic personal amount of $15,780 is a figure we’ve carried over from the CRA payroll tables.
| Manitoba taxable income | 2026 rate |
|---|---|
| Up to $47,564 | 10.8% |
| $47,564 to $101,200 | 12.75% |
| Over $101,200 | 17.4% |
The basic amount works as a credit at the lowest rate, so $15,780 at 10.8% takes $1,704 off your Manitoba tax.
Picture a Winnipeg worker with $40,000 of taxable income. Everything falls in the first bracket: $40,000 at 10.8% is $4,320, less the $1,704 credit, so about $2,616 for Manitoba. Federal tax at 14% on the same income, less the federal basic credit, comes to about $3,297. Together that’s roughly $5,900, before CPP and EI and before any other credits.
That’s a guide to a year of tax, not a payslip. Tuition, medical claims and other credits would shrink it. For the paycheque side use the take-home pay calculator, and for the yearly view use the income tax calculator.
What should you have ready before you call?
Get your facts in one place first. You’ll want your social insurance number, your address, the tax year and any reference number from the letter. If the call is about a refund, run the tax refund calculator beforehand so you know what a reasonable refund looks like.
Calling about a balance owing? Write down the amount and the date on the notice, and keep the notice in front of you. The agent will ask for it.
One practical tip: check My Account for status before you pick up the phone. It saves you a wait on hold.
What if you can’t get through, or need a face-to-face visit?
Try again early in the day, and have your questions written down so one call does the job. If you want to talk to someone in person about a return, there are community volunteer programs in many cities run separately from the CRA, and the CRA’s own pages describe them. We haven’t confirmed which sites operate in Winnipeg this year, so look at the CRA’s volunteer tax clinic page for your area.
What couldn’t we confirm?
We couldn’t find a CRA page giving Winnipeg opening hours for any counter. We also don’t state 2026 filing dates here, because the CRA hasn’t published them for the return you’ll file next spring. Anything else that depends on a specific office, such as appointments, should come from the CRA page itself.
Where these details come from
Contact details and office information come from the Canada Revenue Agency pages on office locations, contact information and tax rates. Manitoba’s basic amount comes from the CRA payroll tables for 2026. The tax example is our own arithmetic. This site has no link to the CRA or to Manitoba.
Frequently asked questions
Is there a CRA walk-in office in Winnipeg?
No. The CRA's office locations page says there is no walk-in counter service at its locations.
What phone number do I call for personal tax?
The CRA general enquiries line for individuals is 1-800-959-8281. Check the CRA contact page for current hours.
Is Revenue Canada the same as the CRA?
People still use the old name. The agency today is the Canada Revenue Agency.
What is Manitoba's lowest tax rate?
10.8% for 2026, with a basic personal amount of $15,780.
Where do I mail my return in Winnipeg?
The CRA's address page lists a Winnipeg tax centre for T1 documents. Copy the exact address from that page, since other sources differ.
- How Canadian income tax works: brackets and credits
How federal and provincial Canadian income tax stack up, what marginal and average rates mean, and how credits and deductions change your bill
- Manitoba income tax and sales tax in 2026
How Manitoba income tax works in 2026: three brackets, a basic personal amount that phases out for high earners, the 7% RST and Manitoba calculators